SARChI Working Paper Series No. 2015-005

Strategic Management in the Public Service: Reflection of its Effectiveness in Public Organizations

Oyekunle, Oluwayemisi Adebola

Strategic management is one of the utmost forms of management activities in the South African government institutions, and is under increasing pressure to improve outcomes and increase the output of their organisations, while simultaneously improving efficiencies and effectiveness. This research purposed to increase awareness of the fundamental importance of strategic management in government; discuss the strategic management process, and describe the important elements in a holistic conceptual model of strategic management.
This paper presents the findings of the research undertaken to evaluate the effectiveness of strategic management in the public service. The study recommend a strategic management model for the Public service that will; urge management to see the department as a system that is influenced by and also influences other systems within its environment to achieve its objectives. The research employs both the quantitative and a qualitative in the form of case study research methods. Recommendations are provided and conclusions drawn.

Keywords: Strategic Management, Strategic Plan. Public services, Strategic Management Model.

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